Terms

PaddockMate Terms of Service

Effective date: 12 October 2026 These Terms of Service (the "Terms") are a legally binding agreement between you and Cyrenxtech ("Cyrenxtech", "we", "us", or "our") governing your access to and use of the PaddockMate mobile application and any related services, features, and content (together, the "Service"). By creating an account, tapping "agree," or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not access or use the Service.

1. Definitions

"App" means the PaddockMate mobile application. "Content" means any data, text, photographs, voice-note transcripts, or other material submitted to or generated within the Service. "User Content" means Content submitted by you or on your behalf. "Account" means the account you create to access the Service. "Subscription" means a paid plan granting access to premium features of the Service.

1. Eligibility and Account Registration

You must be at least 16 years old, or the age of majority in your jurisdiction if higher, to create an Account or use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms. You are responsible for maintaining the confidentiality of your sign-in credentials and for all activity that occurs under your Account, whether or not authorised by you. Notify us promptly of any unauthorised use of your Account. You must provide accurate information when creating an Account and keep it up to date.

1. The Service; No Professional Advice

PaddockMate is a farm and livestock record-keeping tool. It is designed to help you record, organise, and retrieve information you choose to enter about your animals and your farm — it does not provide veterinary, medical, agricultural, breeding, financial, legal, or other professional advice, and nothing in the Service should be relied upon as such. The Service includes on-device tools — ear-tag scanning (on-device optical text recognition matched against records already in your Account) and voice-to-text journal entry (on-device speech recognition) — which are convenience and data-entry aids only. They do not identify an animal's species, sex, health condition, or weight, do not diagnose, treat, or predict any health or breeding outcome, and may produce inaccurate or incomplete results that you are responsible for reviewing and correcting before relying on them. Always consult a licensed veterinarian or other qualified professional for animal health, breeding, and welfare decisions.

My PaddockMate, the in-app help guide, offers general, pre-written farming and animal-care guidance only. It is not veterinary advice, it does not assess your animals, and it may not suit your animal, location, or circumstances. In an emergency, or whenever an animal is unwell, injured, or in distress, contact a licensed veterinarian immediately. Farm reminders, if you turn them on, are scheduled on your device from dates you entered. They are a convenience only: a reminder may be delayed or not shown (for example if notifications are blocked or your device is off), and you remain responsible for the care of your animals.

1. Licence to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App on a device you own or control, solely for your own internal farm record-keeping purposes. We reserve all rights not expressly granted to you. This licence terminates automatically if you breach these Terms or if we discontinue the Service.

1. Subscriptions, Billing, and Trials

Certain features of the Service require a paid Subscription. Subscriptions are billed and processed through the Apple App Store or Google Play (as applicable) and, where shown at purchase, a free trial period may apply. A Subscription automatically renews for successive periods at the then-current price unless you cancel at least 24 hours before the end of the current period. You manage and cancel a Subscription, and end a free trial before it converts to a paid period, through your Apple ID or Google Play account settings, not within the App. All charges are processed by Apple or Google under their own terms; refunds, where available, are granted by Apple or Google under their own policies, and Cyrenxtech does not directly process payments or issue refunds. We may change Subscription pricing or features on reasonable notice, with changes taking effect no earlier than your next renewal unless otherwise required by law.

1. Your Content

As between you and Cyrenxtech, you retain ownership of the farm and animal records, photographs, voice-note transcripts, and other User Content you submit to the Service. You grant Cyrenxtech a limited, worldwide, royalty-free licence to host, store, reproduce, and process your User Content solely to provide, maintain, secure, and improve the Service (including sync across your own devices and any sharing you expressly configure), and solely for as long as reasonably necessary for those purposes or as described in our Privacy Policy. You are solely responsible for your User Content and represent and warrant that you have all rights necessary to submit it and that it does not infringe or violate any third party's rights or any applicable law. We are not obliged to monitor User Content, but may remove or disable access to it where we reasonably believe it violates these Terms or applicable law.

1. Acceptable Use

You agree not to, and not to permit any third party to: (a) use the Service for any unlawful purpose or in violation of these Terms; (b) attempt to gain unauthorised access to the Service, other users' accounts or data, or our systems or networks; (c) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App except to the extent such restriction is prohibited by applicable law; (d) interfere with or disrupt the integrity or performance of the Service, including by introducing malware or engaging in denial-of-service conduct; (e) scrape, harvest, or collect data from the Service other than your own records; (f) upload User Content that is unlawful, defamatory, infringing, or that you lack the right to submit; (g) impersonate any person or entity or misrepresent your affiliation; or (h) use the Service to build a competing product or service.

1. Sharing Features and Other Users

The Service may let you connect with, and share selected records with, other users, or generate a share link or export for sharing outside the App. You are solely responsible for deciding what to share, with whom, and for the accuracy of anything you share. We are not responsible for how another user, or a third party you share a link or export with, subsequently uses, stores, or discloses information you chose to share with them. When you share a record as a picture (for example to a messaging app or social media) or save it to your photo library, the picture leaves PaddockMate and is handled by the app or service you choose; it cannot be recalled or deleted by us once sent.

1. Third-Party Services

The Service relies on and interoperates with third-party infrastructure and platforms, including Supabase, Apple, Google, and RevenueCat, and on-device operating system services for camera, text recognition, and speech recognition. We do not control these third parties, and we are not responsible for their availability, performance, security, or changes to their terms, and any interruption, error, or change on their part may affect the Service. Your use of these integrations may also be subject to the third party's own terms.

1. Intellectual Property

The Service, including its software, design, user interface, text, graphics, and the "PaddockMate" name, logo, and branding, is owned by Cyrenxtech or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers any ownership in the Service to you, and you may not use our trademarks or branding without our prior written consent.

1. Feedback

If you choose to send us ideas, suggestions, or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use it for any purpose, without any obligation or compensation to you.

1. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that data will never be lost, corrupted, or become unavailable — you are responsible for maintaining your own backups of critical records where practicable, including by using the Service's own export feature. On-device features described in Section 3 may produce inaccurate, incomplete, or unexpected results. Nothing in this Section excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified, including under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or the Consumer Guarantees Act 1993 (NZ).

1. Limitation of Liability

To the maximum extent permitted by applicable law, and subject to Section 12, in no event will Cyrenxtech, its officers, directors, employees, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, animals, or business, arising out of or relating to your use of, or inability to use, the Service, however caused and under whatever theory of liability (including contract, tort, negligence, or strict liability), even if advised of the possibility of such damages. Where liability cannot lawfully be excluded, our aggregate liability for all claims relating to the Service will not exceed the greater of (a) the total amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) one hundred Australian dollars (AUD $100). The limitations in this Section apply to the fullest extent permitted by law and do not limit any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud, or under the Australian Consumer Law.

1. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Cyrenxtech and its officers, directors, employees, contractors, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your use or misuse of the Service; (b) your User Content; (c) your breach of these Terms; (d) your violation of any law or the rights of a third party; or (e) any decision made or action taken in reliance on information from the Service, including any on-device feature described in Section 3. This indemnity survives termination of these Terms and does not apply to the extent a claim arises from our own fraud, wilful misconduct, or gross negligence, or where excluding it would be unlawful.

1. Suspension and Termination

We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have breached these Terms, engaged in unlawful or fraudulent conduct, created risk or possible legal exposure for us, or if required by law or by a request from Apple or Google. You may stop using the Service and request deletion of your Account at any time as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination — including Sections 6, 10 to 14, 16, and 18 to 22 — survive termination or expiry of these Terms.

1. Dispute Resolution

Before commencing a formal legal proceeding, you agree to first contact us using the details in Section 23 and attempt in good faith to resolve the dispute informally for at least 30 days. Nothing in this Section limits any right you have to bring a claim in a small claims court of competent jurisdiction for disputes within that court's jurisdiction, or any mandatory right you have under consumer protection law to bring a claim in a particular forum that cannot lawfully be waived.

1. Export Control and Sanctions

You may not use the Service in, or export or re-export the App to, any country, or to any person or entity, subject to applicable trade sanctions or export control laws, and you represent that you are not located in, under the control of, or a national or resident of any such country, and are not identified on any restricted or denied party list under those laws.

1. Force Majeure

Neither party will be liable for any failure or delay in performance under these Terms resulting from causes beyond that party's reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labour disputes, internet or telecommunications failures, or failures or changes on the part of third-party providers described in Section 9.

1. Assignment

You may not assign or transfer these Terms or your Account without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganisation, or sale of assets.

1. Severability; No Waiver

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

1. Governing Law and Entire Agreement

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles, and without prejudice to any mandatory consumer-protection rights you have under the law of your place of residence that cannot be contracted out of. Subject to Section 16, the parties submit to the non-exclusive jurisdiction of the courts of that jurisdiction. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cyrenxtech regarding the Service and supersede any prior agreements or understandings on that subject.

1. Changes to These Terms

We may update these Terms from time to time to reflect changes to the Service, our practices, or legal requirements. We will post the updated Terms in the App with a revised effective date, and where a change is material, we will provide additional notice reasonably calculated to reach you before it takes effect. Your continued use of the Service after updated Terms take effect constitutes your acceptance of them; if you do not agree, you must stop using the Service.

1. Contact Us

Questions, notices, or disputes concerning these Terms can be sent to: contact@cyrenx.biz.